Early Childhood Supports and Services

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Call us to make a referral or get help from our customer care team.

If you are deaf or hard of hearing, call 7-1-1 to use the Louisiana Relay Service. Need help in another language? Call: 1-800-327-0205. We will provide a translator at no cost to you.

Call: 1-800-327-0205 View Clinic Locations

More Contacts

Member Behavioral Health Crisis

Member Primary Health Concerns

Member Transportation

Corporate Offices

Member Behavioral Health Crisis

Mobile crisis response services are there to help you when you have an urgent mental health or substance use crisis. You can call for mobile crisis services at any time of the day or night. A mobile crisis team will come to you. After their visit, they will keep in touch for 72 hours to help you until you can return to your regular ECSS services. This might include getting a higher level of help, if needed.

Mobile Crisis Response Services are available 24 hours a day, seven days a week.

Find out if they are available in your area by calling the Louisiana Crisis Hub at 1-855-242-2735 or visit Louisianacrisisconnect.org. 
These services help during a crisis and can last up to 15 days. They offer support and help by keeping you at home or in the area where you live. This includes calming down urgent problems and finding the right care. This service is an ongoing crisis intervention response designed to provide stabilization and support in the community after the initial intervention by the Mobile Crisis Response. You will need to contact your Healthy Louisiana plan, the Mobile Crisis Response Unit, or a Behavioral Health Community Crisis Center to call Magellan and arrange the care you need to feel better. Community Brief Crisis Support services are available 24 hours a day, 7 days a week, and can be accessed by calling 1-855-242-2735.
- Free and confidential support to anyone experiencing emotional distress. 24/7/365
- Call or text 988
- Chat available at chat.988lifeline.org
- Veterans Crisis Line: Call 988 then dial 1, or text 838255
- Espanol: Llame al 988 y luego presione 2
- LGBTQ+ youth: Call 988 then dial 3
- Deaf/HoH: Use your preferred relay service or dial 711 then 1-800-273-8255
- Available 24/7
- Help Line (substance use): 1-877-664-2248
- Louisiana Problem Gamblers Helpline: 1-877-770-STOP
- Call 911, or
- Go to the nearest emergency room or urgent care center.
- Call 211
- https://www.Louisiana211.org
- Free, 24/7 information and referral to a range of health and human services

Member Primary Health Concerns

Contact your Healthy Louisiana plan for all primary health concerns.

Aetna Better Health: 1-855-242-0802
AmeriHealth Caritas: 1-855-242-0802
Healthy Blue: 1-844-521-6941
Humana Healthy Horizons in Louisiana: 1-800-448-3810
Louisiana Health Care Connections: 1-866-595-8133

Member Transportation

If you need to schedule non-emergency transportation for your appointment, please call your Healthy Louisiana plan as follows:

Aetna Better Health: 1-855-242-0802
AmeriHealth Caritas: 1-855-242-0802
Healthy Blue: 1-844-521-6941
Humana Healthy Horizons in Louisiana: 1-800-448-3810
Louisiana Health Care Connections: 1-866-595-8133

If you have questions about enrolling in a health plan or did not receive your Healthy Louisiana enrollment information, call 1-855-229-6848.

Corporate Office: 225-367-3000

Office Location:
8550 United Plaza Boulevard, Suite 704
Baton Rouge, Louisiana 70809

Mailing Address:
P. O. Box 83680  
Baton Rouge, LA 70884-3680    

**For life-threatening situations, always call 9-1-1**

Mobile Crisis Response Services

These services will help you during the first 72 hours of your crisis to feel better and stay in your home. They will help you until you feel safe and can return to your regular ECSS services. Services are available 24 hours a day, seven days a week and can be accessed by calling 1-855-242-2735.

Community Brief Crisis Support

These services help during a crisis and can last up to 15 days. They offer support and help by keeping you at home or in the area where you live. This includes calming down urgent problems and finding the right care. This service is an ongoing crisis intervention response designed to provide stabilization and support in the community after the initial intervention by the Mobile Crisis Response. You will need to contact your Healthy Louisiana plan, the Mobile Crisis Response Unit, or a Behavioral Health Community Crisis Center to call Magellan and arrange the care you need to feel better. Community Brief Crisis Support services are available 24 hours a day, 7 days a week, and can be accessed by calling 1-855-242-2735.